Recent articles by Charles Tierney from governing.com http://www.governing.com/authors/rss/rss/?a=131342038 Charles Tierney, a manager at Deloitte Consulting LLP, is a former GovLab fellow. and co-author of Fed Cloud: The Future of Federal Work. Microtasking: the Next Frontier in Government Work? http://www.governing.com/columns/mgmt-insights/microtasking-crowdsourcing-technology-online-solve-government-problems.html It’s a way for governments to unleash the talents and energies of hundreds or thousands of people to solve problems and get big jobs done.