AUTHORS

Robert J. O'Neill Jr. is executive director of the International City/County Management Association, the professional and educational organization for chief appointed managers, administrators and assistants in cities, towns, counties, and regional entities throughout the world.

From 1997 to 2000, O'Neill served as Fairfax County, Va., executive, where he was credited with developing a series of strategies aimed at revitalizing older residential communities and commercial areas as well as launching a series of initiatives focused on performance and results management.

O'Neill's "reinvention" of the government of Hampton, Va., as city manager from 1984 to 1997, was widely recognized; his many accomplishments included downtown- and waterfront-revitalization initiatives as well as development of a nationally recognized youth-at-risk program.

Bob O'Neill