Patrick Ibarra, a former city manager, owns and operates a Glendale, Ariz.-based organizational-improvement and efficiency consulting practice, the Mejorando Group. ("Mejorando" is Spanish for "getting better all the time.")

Ibarra also is an author, speaker, blogger and educator. He holds master's degrees in public administration and organizational development, and is a faculty associate member at Arizona State University, where he teaches a graduate course on organizational change.

He can be reached by phone at 925-518-0187, by e-mail at, on Facebook at and on Twitter at

January 20, 2015

What Government Can Learn from the Culture of Apple

It's not about simply delivering services more efficiently. It's about passion, surprise and invisible opportunities.
October 1, 2014

How Governments Can Hold on to Their Top Performers

The best public workers are looking for a lot more than good pay. There's plenty that can be done to keep them engaged and productive.
June 16, 2014

Planting the Seeds to Harvest Innovation

There's a lot that creative public leaders can borrow from the world of agriculture.
March 18, 2014

The Amazon-ification of Government, and Why We Need More of It

‘Design thinking’ is revolutionizing retailing, and it could revolutionize the delivery of government services.
December 9, 2013

Government's Crucial Employer Brand

When it comes to building a top-flight workforce, getting branding right is just as important in the public sector as it is in business.
September 25, 2013

What Is Successful Government?

It's not easy to determine what constitutes quality public-sector performance. Finding the answers to some crucial questions is the most important step toward a disciplined approach to high-performance government.
June 26, 2013

Running Government Like a Startup

Public leaders who want to create high-performing organizations can learn a lot from the way successful businesses are launched.
April 10, 2013

This Government Brought to You by ...

Many governments have been slow to find ways to generate revenue from their assets by selling naming rights, advertising or sponsorships. There's plenty of untapped revenue out there.
January 30, 2013

'Best Practices': the Enemy of Innovation

Real improvement in government isn't a cut-and-paste process. The best leaders look forward to what might be, not backward to what was.
October 24, 2012

The Next Government Workforce

The role of government is rapidly evolving. Building the workforce that will be needed requires new approaches.
September 5, 2012

Government: Factory, Enterprise or Both?

The assembly-line approach in delivering services has its place, but there’s danger when risk aversion permeates a government.