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Charlie Francis is director of government finance solutions at OpenGov. He has more than 40 years of local-government financial-management experience in both the public and private sectors.

Before joining OpenGov, Francis served as the director of administrative services and treasurer for Sausalito, Calif.; as a finance manager for Colma, Calif.; and as chief financial officer and acting city manager for Indian Wells and Tracy, Calif.

September 28, 2017

The Surmountable Barriers to Measuring Performance in Government

The tools could be better, and organizational inertia is an issue. But those problems can be overcome. It's worth the effort.