Babak Armajani

Babak Armajani

E-mail: babak@psg.us

Babak Armajani was a Management Insights contributor. He was the chair for the Public Strategies Group, where he and his partners focused on transforming bureaucracies into customer-focused enterprises. Armajani previously served as Deputy Commissioner of Minnesota's Department of Revenue, where he led the department through deep and dramatic changes. While serving as the deputy commissioner in the Department of Administration, he helped develop two innovations that were recognized by the Harvard/Ford Foundation Innovations in Government Awards. Armajani taught graduate management courses at the University of Minnesota, Indiana University and Metropolitan State University and co-wrote Breaking Through Bureaucracy with Michael Barzelay, a book that argues for a new approach to funding and managing internal services like data processing, printing, building maintenance, and internal consulting and analysis. He died June 3, 2013 at the age of 66.


Recent Articles






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  • Combining government functions seems like a good idea, but it doesn’t always save money and it rarely improves results. There are alternatives worth considering.



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  • Skunk Works Produce Change
  • Tasked with outcomes sought, a small group of the most creative thinkers can bring about rapid innovation.




  • Poking Holes in Silos
  • Tearing down bureaucracies altogether might be overly ambitious, but poking a few holes may get at the very resources agencies need to succeed.


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